Brewing Trouble

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In the end, my checklist for releasing software looks like this:

Important! Before releasing software, please:

  • Compare the last tested build against the release build to verify that they match exactly.
  • Run at least one, preferably two, up-to-date virus checkers on the final release.
  • Install, launch, and uninstall the final release on all supported operating systems.

Notice that all the items on this list are specific actions. It's tempting to include general guidelines such as "ensure the software does not corrupt data" on the list. Yet doing so would weaken the list. This is a prerelease checklist, intended to tame last-minute release chaos. It's not an all-encompassing list of things to test. Presumably someone tested the software before we decided to ship it.

Finally, it's important to note that different organizations will have different lists. Your checklists will reflect your requirements, your software's quirks, and your organization's historical weaknesses. Your context is unique; your checklists should be too.

Developing software is certainly more complex than brewing coffee, but both require attention to detail in order to avoid large messes. Just as the organization I visited learned from its coffee-brewing fiascos, all of us can use our past experience with failures to prevent trouble from brewing in the future.

About the author

Elisabeth Hendrickson's picture Elisabeth Hendrickson

The founder and president of Quality Tree Software, Inc., Elisabeth Hendrickson wrote her first line of code in 1980. Moments later, she found her first bug. Since then Elisabeth has held positions as a tester, developer, manager, and quality engineering director in companies ranging from small startups to multi-national enterprises. A member of the agile community since 2003, Elisabeth has served on the board of directors of the Agile Alliance and is a co-organizer of the Agile Alliance Functional Testing Tools program. She now splits her time between teaching, speaking, writing, and working on agile teams with test-infected programmers who value her obsession with testing. Elisabeth blogs at testobsessed.com and can be found on Twitter as @testobsessed.

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