A remedy for sudden ratio deterioration is root cause analysis followed by implementation of improvements. In most cases, an experienced team coach’s support is substantial enough to ensure that a team gets quickly back on track. At the same time, this situation presents an opportunity to instill improvement habits in team members. It is a tough experience, and it may be difficult for team managers to explain to their bosses why successes turned into failures. As a team coach, work to ensure that those bosses come to the proper conclusions.
In this part of the article I have introduced the commitment-to-progress ratio as a measure that helps establish how far the team is able to embrace their tasks. I also described some positive and negative scenarios of relations between the committed and delivered work every team might be faced with. In part 2, "The Factors that Influence the Commitment-to-Progress Ratio" I will answer the question “How one can build a team that achieves a high commitment-to-progress ratio?” and present the core skills and factors that influence the ratio.