guarantees.
Maybe it's not a 100% refund guarantee. Maybe it's not a zero-defect guarantee.
But if they're not willing to back up their solution with anything more than words, you may want to look elsewhere. Freeware is fine. I use it all over the place. But be careful what you're using it for because you may end up paying in annual salaries more than you would have paid up front for commercial ware.
About the author
Joe Farah is the President and CEO of Neuma Technology and is a regular contributor to the CM Journal. Prior to co-founding Neuma in 1990 and directing the development of CM+, Joe was Director of Software Architecture and Technology at Mitel, and in the 1970s a Development Manager at Nortel (Bell-Northern Research) where he developed the Program Library System (PLS) still heavily in use by Nortel's largest projects. A software developer since the late 1960s, Joe holds a B.A.Sc. degree in Engineering Science from the University of Toronto. You can contact Joe at farah@neuma.com
