CM: THE NEXT GENERATION of Seamlessly Integrated CM/ALM Suites

one that at least caters to the concept of a Change Package/Update. I think Microsoft is actually fairly close with it's unofficial SCC API. However, they complicate things by continuously changing the semantics of the API from their IDE perspective, although officially they have not done so as the SCC API was not officially supported.

For more basic tools, such as editors, difference/merge engines, compilers, etc. standard APIs can be much simpler, and even data-driven (rather than procedural), as is the case with "File Type" behaviour in the Windows registry.

From an ALM tool perspective, Horizontal integration can work very well. The key here is that the horizontal management tools share the same database and user interface, the same process structure and query architecture, the same transaction-based system and multiple site management strategy. In other words, the applications need to be built on a common platform. If not, complexities will arise and integration will be restrictive or complex, just as with vertical integration.

Seamless Integration

Seamless integration needs to be applied to horizontal integration. End-to-end. You can decide how far end-to-end is, but in my experience, the more I have, the more I want. CM/ALM tools are central to a product development and its support. As the ends expand, they become a critical component of the business management tool suite. Hopefully, you have some idea from this article how Seamless Integration leads to lower costs, ease of use, productivity, etc. As the ends are expanded, the savings can be realized across a wider scope, and ultimately across the entire company. You training costs go down, your staff is more focused on its core product requirements, your quality and customer feedback improve.

So if there's one requirement that I have to put at the top of my list for a CM/ALM tool suite it's Seamless Integration. What's yours?

About the author

Joe Farah's picture
Joe Farah

Joe Farah is the President and CEO of Neuma Technology and is a regular contributor to the CM Journal. Prior to co-founding Neuma in 1990 and directing the development of CM+, Joe was Director of Software Architecture and Technology at Mitel, and in the 1970s a Development Manager at Nortel (Bell-Northern Research) where he developed the Program Library System (PLS) still heavily in use by Nortel's largest projects. A software developer since the late 1960s, Joe holds a B.A.Sc. degree in Engineering Science from the University of Toronto. You can contact Joe at farah@neuma.com