Creating a Culture Change with Visual Management


Figure 2

Figure 2. "Kanban Board Depicting Applications Waiting to Migrate to the CD Framework

The rule for this scoreboard was to get to the Done column, in which the application needed to be released to production. The result was that the two games supported each other and caused Acme to reach the goal of ten times the increase.

At the end of one quarter, Acme tripled its releases and 90 percent of its applications use the CD framework. However, the real impact was that Acme’s people are now happier. Developers now release more often, sometimes multiple of times a day, and the users are delighted every time a change is made the same day.

Visual management is about making it visible and making it fun—people will be happier. Isn't life better when people are happier? Try it and share your results.

[1] SMART: specific, measurable, attainable, relevant, and time-bound

[2] DUMB: Direct, Understandable, Meaningful, and Believable. Prof. Karen Sobel Lojeski PhD. of Stonybrook University

User Comments

1 comment
Karen Spencer's picture

Isn't it interesting how small tactical moves that change the environment often result in the biggest wins? It's one of those Complex Adaptive Systems rules that we often ignore. Identify your destination and then steer towards it.  

October 20, 2013 - 4:22pm

About the author

Bill Donaldson's picture Bill Donaldson

Bill Donaldson is an independent agile advocate and mentor. He has been in software development for over thirty years and seen the results when you put people first.. This work is that of the author and does not represent the positions, opinions or viewpoints of any past, current or future employer.

AgileConnection is one of the growing communities of the TechWell network.

Featuring fresh, insightful stories, is the place to go for what is happening in software development and delivery.  Join the conversation now!