Defect Tracking: Best Practices

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Member Submitted
Summary:
Whether an organization is developing a new system or maintaining an existing system, implementing best practices in the defect tracking and management processes will save time and effort. In this paper we discuss typical issues and lessons learned, and map these to preventive measures.

About the author

Mike Ricklin's picture Mike Ricklin

Twenty seven years test engineering, test team management, and QA management for systems ranging from complex mission critical to mainframe financial to client server, including all lifecycle phases between procurement and maintenance.

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