Discussion Toolkit

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five times in my life to the right things, and I'm a billionaire!" The trick for the rest of us is to learn how to say no with respect and to provide alternatives-if appropriate-in order to keep the negotiation going. Try following your no with phrases such as "Instead . . ." or "However . . ."-for example, "No, I can't work late tonight. However, I would be able to put in extra time on this next week."

Now you have a few phrases and questions that you can stow in your own discussion toolkit! What else can you think of that might be helpful? Or maybe I should say, "Anything else?"

About the author

Michele Sliger's picture Michele Sliger

Michele Sliger has extensive experience in agile software development, having worked in both XP and Scrum teams before becoming a consultant. As a self-described "bridge builder," her passion lies in helping those in traditional software development environments cross the bridge to agility. Along with co-author Stacia Broderick, their book The Software Project Manager's Bridge to Agility focuses on the topic, helping PMI-trained project managers make the transition. Michele is a Certified Scrum Trainer (CST) and a certified Project Management Professional (PMP). If you have a question, or would like help with your agile adoption, Michele can be reached at michele@sligerconsulting.com.

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