If the demo doesn’t feel like a celebration, then that is a smell. This should be a proud moment for the team – they have delivered working software. Customers should be delighted—or at least happy. Ensure that everyone applauds at the end of the demo—have the team start it and others will join in. Celebrate the wins. Try a “Shout-out Shoebox” by creating a container that anyone on the team can drop a note, which thanks someone or calls out something they did that helped and made a difference; read them at the end of the demo.
This is your party—be a great host! Think about what would make your guests comfortable and encourage them to come back.
Me, I’m off to find more napkins for that buttery popcorn!