Process Zeal May Be Hazardous to Organizational Health
it take to change a light bulb?
A: Three-one to change the bulb and two to sing songs longing for the one that burned out.
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About the author
Payson Hall is a consulting project manager for Catalysis Group, Inc. in Sacramento, California. Payson consults on project management issues and teaches project management. Email Payson at payson@catalysisgroup.com. Follow him on twitter at @paysonhall.
