In this "Test Management 101" discussion, Ms. Dekkers and Ms. Rothman talk about the role of the test manager; techniques for assessing the quality of the testing process; tips for new test managers; and "good enough" quality.
TEXT TRANSCRIPT: 25 January 2001
Announcer: Welcome to Quality Plus e-Talk! with Carol Dekkers, brought to you by StickyMinds.com, the online resource for building better software. This program will focus on the latest in the field of technology. All comments, views, and opinions are those of the host, guests, and callers. Now let's join your host, Carol Dekkers.
Carol: Welcome to Quality Plus e-Talk! with Carol Dekkers. I am Carol Dekkers. I am glad that you have joined us. If you are listening through the Internet, I hope that your reception is good. If you are listening to us live in Phoenix, that's great. If you happen to catch this in a few weeks on a downloadable streaming audio stream, welcome to the show. I am very pleased today to continue with--one of my feedback email people told me that we keep getting the cream of the crop guests. And I have had people say, "How do you get such great guests?" Today is no exception. I have with me Johanna Rothman, who is a colleague, a good friend, and probably one of my favorite presenters at software conferences. I would like to welcome Johanna to the show. Welcome.
Johanna: Thank you so much, Carol. It is so nice to be here.
Carol: I am going to tell you a little bit about my company, a little bit about what I do, and then I will introduce you to Johanna. I am sure that you are going to be very pleased to have joined in because she is going to give us a lot of information about Test Management 101, which I am hoping to learn a lot about. What I do in my company--I am president of Quality Plus Technologies, which helps companies to really build better software through measurement. One of the things that we do is we implement something called function point analysis, defect tracking, and a lot of different measures that might fit into your goals and your questions of a measurement program. What I would like to offer you is the same thing that I offered to you last week. If anyone would like to have a New Year's calendar that contains the capability maturity model integration project, all of the new five steps from the Software Engineering Institute, together with where function points would fit into that process, send me an email at email@example.com, and I would be happy to pop one in the mail for you.
I would like to thank our sponsor, StickyMinds.com, the online resource for building better software. It is wonderful to have a sponsor and who has been able to make this broadcast available to many of you. Without further ado, I would like to really introduce and get into the guts of our show. I would like to introduce Johanna Rothman, who observes and consults on managing high technology project development. She works with the clients to find the leverage points that will increase their effectiveness as organizations and as managers, helping them to ship the right software product at the right time, and recruit and retain the best people. She is a frequent speaker, she is an author, she is a presenter. She has written articles for Software Development, Cutter IT Journal, IAAA Software, Cross Talk, IAAA Computer--I could probably go on and on, but that would fill our