not difficult in principle to link sound software development practices and tools into an existing CMDB, as part of the inputs and the outputs from the software development process.
You may believe that all your organisation does is release applications, and you have been doing it successfully for years. We encourage you to think of that as providing an “application service”, and then being able to benefit from the excellent work and best practices that are documented in ITIL V3. It will lead to a more seamless and joined up organisation, providing more value to the business.
ITIL is a registered trademark of the UK Government's Office of Government Commerce (usually known as the OGC).
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About the author
Brad Appleton is a software CM/ALM solution architect and lean/agile development champion at a large telecommunications company. Currently he helps projects and teams adopt and apply lean/agile development and CM/ALM practices and tools. He is coauthor of the bookSoftware Configuration Management Patterns, a columnist in The CM Journal and The Agile Journal at CMCrossroads.com, and a former section editor for The C++ Report. You can read Brad's blog at blog.bradapp.net.
About the author
Steve Berczuk is an engineer and ScrumMaster at Humedica where he's helping to build next-generation SaaS-based clinical informatics applications. The author of Software Configuration Management Patterns: Effective Teamwork, Practical Integration, he is a recognized expert in software configuration management and agile software development. Steve is passionate about helping teams work effectively to produce quality software. He has an M.S. in operations research from Stanford University and an S.B. in Electrical Engineering from MIT, and is a certified, practicing ScrumMaster. Contact Steve at steve@berczuk.com or visit berczuk.com and follow his blog at blog.berczuk.com.
About the author
Robert Cowham has long been interested in software configuration management while retaining the attitude of a generalist with experience and skills in many aspects of software development. A regular presenter at conferences, he authored the Agile SCM column within the CM Journal together with Brad Appleton and Steve Berczuk. His day job is as Services Director for Square Mile Systems whose main focus is on skills and techniques for infrastructure configuration management and DCIM (Data Center Infrastructure Management) - applying configuration management principles to hardware documentation and implementation as well as mapping ITIL services to the underlying layers.
