Well, you get the picture. I'm sure you can imagine the pattern of communication that matches each of these setups. Although the setup may not be articulated, people recognize the setup and use the corresponding communication pattern. No setup is wrong or perfect. Rather, communication is an ongoing process that can get better or worse as the project progresses.
- "Improving Projects by Communicating What's Below the Surface." Eileen Strider. StickyMinds: 4 February 2002.
- Communication Gaps and How to Close Them. Naomi Karten. Dorset House: 2002.
- What Did You Say?: The Art of Giving and Receiving Feedback. Charles N. Seashore, Edith Whitfield Seashore, and Gerald M. Weinberg. Bingham House Books: 1997.