Human Communication on Projects


Well, you get the picture. I'm sure you can imagine the pattern of communication that matches each of these setups. Although the setup may not be articulated, people recognize the setup and use the corresponding communication pattern. No setup is wrong or perfect. Rather, communication is an ongoing process that can get better or worse as the project progresses.


  1. "Improving Projects by Communicating What's Below the Surface." Eileen Strider. StickyMinds: 4 February 2002.
  2. Communication Gaps and How to Close Them. Naomi Karten. Dorset House: 2002.
  3. What Did You Say?: The Art of Giving and Receiving Feedback. Charles N. Seashore, Edith Whitfield Seashore, and Gerald M. Weinberg. Bingham House Books: 1997.

About the author

Eileen Strider's picture Eileen Strider

Eileen Strider facilitates project reviews, project retrospectives, and IT organization assessments based on her experience as a developer, software project manager, IT manager, and Chief Information Officer. She occasionally fills in as a temporary CIO. With her partner, Wayne Strider, she leads the annual Strider & Cline Leaders' Forum. See or send email to

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