Keeping Secrets

How Data Privacy Affects Testing

is done in another country where these mechanisms aren't as available or enforceable? If your company sends its testing to another firm in another country, then you're entering a whole new level of disclosure. While your bank technically hasn't disclosed data to another institution if the data finds its way into an internal test region, sending it across the world to an unrelated entity is completely different.

Hidden complications can also come in the form of organizational constraints meant to provide additional protection, as usually found within domestic firms. "Chinese walls" and other internal controls limit the exchange of information between departments or companies. But what if you are using a gigantic outsourcing firm that services hundreds of systems for multiple enterprises? It is conceivable that data not meant to be commingled could be.

Silver Lining
As an eternal optimist, I do see a silver lining in all of this. It is forcing companies to examine the entire issue around test data. A customer recently described a major project designed to create a test data region from the ground up. Not only did this solve privacy concerns, it also defined the data needed and reused every time, improving coverage and saving tremendous time.

If your company hasn't come to grips with privacy issues yet, I encourage you to do so and fast. It isn't easy to fix, but once the genie is out of the bottle, it may be impossible.

About the author

Linda Hayes's picture
Linda Hayes

Linda G. Hayes is a founder of Worksoft, Inc., developer of next-generation test automation solutions. Linda is a frequent industry speaker and award-winning author on software quality. She has been named as one of Fortune magazine's People to Watch and one of the Top 40 Under 40 by Dallas Business Journal. She is a regular columnist and contributor to StickyMinds.com and Better Software magazine, as well as a columnist for Computerworld and Datamation, author of the Automated Testing Handbook and co-editor Dare To Be Excellent with Alka Jarvis on best practices in the software industry. You can contact Linda at lhayes@worksoft.com.