Key Risks to System Quality

sensible test design and implementation methodologies to the creation of your test system. In the next article, I'll review some of the common techniques test engineers can use to build such test systems.

Bibliography

International Standards Organization, ISO/IEC 9126:1991 (E) . Geneva, Switzerland: ISO/IEC Copyright Office, 1991.
B. Beizer, Software Testing Techniques, 2nd Ed . New York, Van Nostrand Reinhold, 1990.
R. Black, Critical Testing Processes , Volume I. New York, Addison-Wesley, 2002.
R. Black, Managing the Testing Process, 2nd Ed . New York, Wiley, 2002.
P. Crosby, Quality is Free . New York, Mentor, 1980.
J. Juran, Juran on Planning for Quality . New York, The Free Press, 1988.
C. Kaner, et al., Testing Computer Software, 2nd Ed . New York, Wiley, 1999.
P. Neumann, Computer-Related Risks . New York: Addison-Wesley, 1995.
D. Stamatis, Failure Mode and Effect Analysis . Milwaukee, ASQC Quality Press, 1995.

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About the author

Rex Black's picture
Rex Black

Rex Black is President and Principal Consultant of RBCS, Inc., a consultancy that provides testing experts worldwide, serving clients such as Bank One, Cisco, Hitachi, IMG, and Schlumberger in consulting, training, and hands-on implementation. He has written Managing the Testing ProcessCritical Testing Processes, and numerous articles, along with presenting papers and keynote speeches at international conferences.