Making Your Data Speak

[article]
From Data to Actions
Member Submitted
Summary:

Most IT organizations are investing in gathering and reporting data. However, returns from these measurement programs are questionable. Sometimes, the measurement initiatives lag in useful metrics definition. However, most measurement programs fail as they are not able to convert reported data into actions. This paper describes a five-step approach by answering some of existing challenges through selected statistical tools while involving stakeholders in timely manner in order to make data speak and transform into actions.

About the author

Kulpreet Nanda's picture Kulpreet Nanda

Kulpreet Nanda, Six Sigma Black Belt (ASQ) & CSQA (QAI), is working as Lead Process Consultant at Patni. He has worked on several projects for establishing enterprise measurement initiatives & strategies in domains of solution delivery, service management and performance management. His engagements involve mentoring IT organizations on effective data utilization.

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