Metrics and Process Maturity


Summing Up
Anyone know what my average article length is. Or the number of points I make in each. How does that compare to the other articles in this journal?

Who cares? Well, as a writer I may need to pay some attention to the article complexity. On the other hand, my audience is dealing with one of the more complex management applications.

It's easy to look at all sorts of numbers. It's interesting. There is a need to focus. Go through the metrics above. Go through the guidelines. Select the ones that are most important and try them on for size. Select 3 or 4 metrics to go public with.  Post them on your bulletin board, in your WAR room, on your internal web site and see what happens. It's a great way to get the process improvement focus geared up. While you're at it, add some of these points to your CM tool requirements.

I didn't really want to give you a detailed metrics road map in this article. Just wanted to get you thinking so that when you're stuffed with turkey and ham, your mind has something to work on. Better yet, have a Merry Christmas or Happy Chanukah!

About the author

Joe Farah's picture Joe Farah

Joe Farah is the President and CEO of Neuma Technology and is a regular contributor to the CM Journal. Prior to co-founding Neuma in 1990 and directing the development of CM+, Joe was Director of Software Architecture and Technology at Mitel, and in the 1970s a Development Manager at Nortel (Bell-Northern Research) where he developed the Program Library System (PLS) still heavily in use by Nortel's largest projects. A software developer since the late 1960s, Joe holds a B.A.Sc. degree in Engineering Science from the University of Toronto. You can contact Joe at

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