As a result of implementing Scrum, the company is staying more closely in touch with customers through a web portal where customers can follow software development progress in real time by seeing which team member worked on a specific task, total number of hours spent, and expected date of completion.
Through the same Scrum principles and web portal, customers can reach specialists and log-in incidents and defects. Through email, customers receive information on progress when specific results are achieved and, at all times, customers can monitor the progress in real-time. Through Scrum, MicroMentis can demonstrate its continued commitment to its customers and ensure an ongoing high level of satisfaction.
- There is no ‘right’ time to begin implementing Scrum. Instead, it is better to go all in and simply get started, regardless of where you are in your development process.
- Through the use of Scrum, MicroMentis now has a clear alignment between teams and company goals.
- Scrum has allowed MicroMentis to work much more closely with its partners in determining product feature requests and prioritize the backlog.
- Scrum has allowed the company to improve its time-to-market delivery and realize predictable releases.
About the Author
Daniel Rioux has 15 years experience in Research and Development in the engineering industry and a decade of achievements in manufacturing. His experience includes working as a Research Assistant at CNRC Ottawa in Electronic Physics, Research Engineer with the Canadian National Research Center; Senior Testing Engineer for Bombardier, Public Transit Division; Product Engineer for Camco, (General Electric) Laundry Equipment; Director of Engineering with Proceco; and, now as President and CTO of MicroMentis. Rioux has also had success in consulting with the Pricam-EO3 bilateral cooperation agreement signed by Canada and Morocco for three years, which was awarded the winner of the ACDI award for the program who contributed the most to the development of a country. He studied Engineering in Mechanics with Graduate work in Electronics, Instrumentation, and Management.