Seeing Work in Progress

Summary:

When the data is before you, it's clear to see how agile can improve productivity and time to market. If you're considering a transition to agile but don't know how to make the case to upper management, this week's column by Johanna Rothman provides you with the data you'll need.

"Hey, Dan, it's time for us to move to agile," explained Tristan, a project manager.

"Tristan, you've been singing that tune for a while," replied Dan, a member of the PMO.

"Well, now I have data that I think you can use with the rest of the PMO and with our senior managers. Look at these cumulative flow diagrams."

"Cumulative what diagrams?"

"Cumulative flow. Look, they show us how much work is in progress and how much is done at any given time in a project. If you know you have a lot of work in progress, you know the project can't finish soon. If you know there's not a lot of work in progress, you can decide when to end a project. Here, take a look at these cumulative flow diagrams for my project."

One of the powerful motivators for teams, programs, and managers to consider agile approaches to projects is to see the amount of work in progress.

Figure 1 shows Tristan's cumulative flow diagram early in the project, when he was using a serial lifecycle.

Figure 1: Serial project early in the project

Tristan's project used a serial lifecycle until July. Because the project team was looking at all the features to try to freeze the requirements and architecture, Tristan decided the team was working on all the features. He thought that the team had finished maybe five of the features, so they got credit for those completed features. But they added an additional fifty features, so it sure didn't look like they were making progress.

When he saw the diagram for July, he couldn't see how they would finish this project in a year. That's when they moved to an incremental lifecycle, so that the team could finish chunks of work.

Now, take a look at figure 2, Tristan's cumulative flow diagram when they moved to an incremental lifecycle for the months of July, August, and September.

Figure 2: When Tristan moved to an incremental lifecycle in July

The project still has a ton of in-process work, but some of the features are complete. In an incremental lifecycle, you finish a feature as if you were going to release it. The entire feature is designed, coded, integrated, and tested. The code is checked into the code base and is ready for other people to use it.

Because Tristan's increments weren't timeboxed, some of the features still took longer to complete. When Tristan moved to timeboxes and finished increments of work inside timeboxes, his cumulative flow diagram looked like figure 3.

Figure 3: Seeing how timeboxes even out progress

Once Tristan added timeboxes to help the team finish the features they could commit to in an iteration, the team had a regular delivery of features into the code base. Surprisingly enough, they finished the project on time, although they had plenty of trouble with defects from their early work.

As Tristan explained to Dan, "There's still a hockey stick for finishing the features, but look at the progress we made starting in September. The timeboxes helped us focus on just the features we wanted to commit to in this iteration, not all the features that were started. Once we got to November, it looks as if we had hope-we finished as many features as we started. It took us an extra month to finish this project, but if you draw the green line from May straight across, I think that would have resulted in our features finishing with a much sharper hockey stick at the end, and much later."

Dan asked, "What do you mean?"

Tristan sketched

About the author

Johanna Rothman's picture
Johanna Rothman

Johanna Rothman, known as the “Pragmatic Manager,” helps organizational leaders see problems and risks in their product development. She helps them recognize potential “gotchas,” seize opportunities, and remove impediments. Johanna was the Agile 2009 conference chair. She is the technical editor for Agile Connection and the author of these books:

  • Manage Your Job Search
  • Hiring Geeks That Fit
  • Manage Your Project Portfolio: Increase Your Capacity and Finish More Projects
  • The 2008 Jolt Productivity award-winning Manage It! Your Guide to Modern, Pragmatic Project Management
  • Behind Closed Doors: Secrets of Great Management
  • Hiring the Best Knowledge Workers, Techies & Nerds: The Secrets and Science of Hiring Technical People

Johanna is working on a book about agile program management. She writes columns for Stickyminds.com and projectmanagementcom and blogs on her website, jrothman.com, as well on createadaptablelife.com.