When Trust Goes AWOL

output from running several hundreds automated acceptance-level tests. As trust grew, the strict management reporting and formal meetings became more pragmatic and less time consuming. But, most importantly, by working collaboratively we learned each other's concerns and worries, and we started to care for each other rather than framing our thoughts in terms of "them and us." Above all else, with the stress levels reduced, we all slept more soundly.

About the author

Clarke Ching's picture
Clarke Ching

An independent consultant and regular columnist on StickyMinds.com, Clarke Ching is a passionate advocate of agile software development and a chairman of the AgileScotland special interest group. He is the author of the book Rolling Rocks Downhill, in which he demonstrates how to use lean, quality, and agile techniques to make your projects more productive and predictable. Read more about Clarke's work at www.clarkeching.com.