results that no other means can achieve. Sorry, but this is very managerial in nature!
All in all, the technical without the managerial won't get you any quality at all. Rather, it will sometimes get you the wrong quality (the one your customers won't pay for). If technical people and managers see themselves as separate, parochial entities, the software, let alone the quality, is in trouble. You cannot test it in (alone), and you cannot manage it in (alone), but certainly it won't go in by itself or by pure chance. So you have to integrate
efforts and wage war both on the technical and managerial fronts.
To conclude with a piece of personal experience: I recently ran a testing course at the software shop of a large Japanese automotive company. The shop supervisor--a senior manager of the place--attended the whole course very diligently, and you know what? He was the best one at the testing exercises!
Pages
About the author
The opinions and positions expressed within these guest posts are those of the author alone and do not represent those of the TechWell Community Sites. Guest authors represent that they have the right to distribute this content and that such content is not violating the legal rights of others. If you would like to contribute content to a TechWell Community Site, email editors@techwell.com.
