How Technical Support Is Like a Pain in the Neck
Payson Hall looks closely at the unique idea of not just providing better service to clients, but changing the client's perception of what defines good or bad service. We've gotten so used to "normal" that we've lost the ability to appreciate it. But this can be changed.
Fundamentals of Agile Certification—ICAgile
A Pragmatic Approach to Adopting Agile
|May 04||Agile Tester Certification—ICAgile|
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