Learning from Experience: Software Testers Need More than Book Learning

[magazine]
Volume-Issue: 
2009-03
Article Summary: 

People often point to requirements documents and process manuals as ways to guide a new tester. Research into knowledge transfer, as described in The Social Life of Information, suggests that there is much more to the process of learning. Michael Bolton describes his own experiences on a new project, noting how the documentation helped ... and didn't.