A Look at Bug Tracking Using Bugzilla

Article Summary: 

Robert Sievers manages QA on the development of Abi-Word, a cross-platform free-use open source word processor. When it came time to pick a bug tracking system, he looked into Bugzilla, the open source bug tracking system created by mozilla.org, and found that the open source development model worked just as well for QA tools as it does for utilities and applications.