Test Managers: How You Can Really Make a Difference

Julie Gardiner, The Test People

When leading a test team or working in an agile team, becoming a trusted advisor to other stakeholders is paramount. This requires three key skills: earning trust, giving advice, and building relationships. Join Julie Gardiner as she explores each of these skills, describing why and how a trusted advisor develops different “mindsets.” Julie shares a framework of “quick-wins” for test managers and team leaders who need to show the value of testing on projects. To help provide timely, relevant information to stakeholders, she shares seven powerful monitoring and predicting techniques. Julie demonstrates three objective measures showing how testing adds value to organizations. To make sure that everyone is on the same page, Julie urges managers to establish a foundation for testing through well-defined policy statements, agreed to and sanctioned by senior management. Receive a set of spreadsheets and utilities to support your activities as a test manager who really makes a difference.