people management

Articles

Warning: No News is Not Always Good News

When your customers aren't complaining about the services you provide, it's easy to assume you have happy customers. But that could be a serious mistake. In this week's column, Naomi Karten describes what happened in two organizations that misinterpreted the absence of customer complaints.

Naomi Karten's picture Naomi Karten
My Manager Thinks I'm Holding Her Hostage

You don't need to look any further than to your coworkers to see how many different personalities and work styles are in effect. Despite the differences, certain predictable behaviors occur between staff and management when personalities clash. Jonathan Kohl defines a few managerial behavioral anti-patterns that could undermine your project. He also sets the ground work for ways to improve the relationship between staff and management.

Jonathan Kohl's picture Jonathan Kohl
Repaying the Happiness Debt—with Interest

The pace of production depends on the capability of those at work. When an increase in profit is desired, production is sped up. Yet those forced to work faster aren't necessarily more productive. Unhappily experienced at being forced to work harder and faster resulting in less productivity, Clarke Ching found a way to slow down expectations and increase productivity.

Clarke Ching's picture Clarke Ching
How to Annoy an Audience

Many people who give presentations have habits that are innocent but that can annoy the audience. In this week's column, Naomi Karten identifies some of the potential annoyances she's seen among the technical professionals she's coached or observed.

Naomi Karten's picture Naomi Karten
When Conflict Is Baked In: Bridging Structural Conflict

No two people or groups are the same, but their differences don't have to force them apart. In this column, Esther Derby uses the example of feuding operations and development groups to explain how focusing on the source of structural conflict can help build a bridge across the disagreements.

Esther Derby's picture Esther Derby
Networking for Geeks

Professionals need networks to further their careers. But, for those of us who are geeks, it can be difficult to build connections face to face. Consultant and lifelong geek Fiona Charles shares networking tips that have worked for her.

Fiona Charles's picture Fiona Charles
The Agile Tipping Point

Nirav P Assar uses Malcom Gladwell's best selling book , The Tipping Point to discuss what's necessary to fully, and successfully implement agile, in order to take advantage of all that it can bring to a software development team.

Nirav Assar's picture Nirav Assar
Six Behaviors to Consider for an Agile Team

If you've been tasked with creating an agile team, first consider what differentiates an agile team from a non-agile team. In this column, Johanna Rothman highlights six behaviors of people on successful agile teams that candidates for an agile team should possess.

Johanna Rothman's picture Johanna Rothman
Good Idea! Now What?

A good idea is a valuable asset, and a lot of good ideas can be like a treasure trove. But what do you do with those ideas? Here, Esther Derby describes an idea maker who isn't very good at following through and then suggests four important things to remember to keep your own ideas from withering on the vine.

Esther Derby's picture Esther Derby
Amplifying Collaboration with Guerilla Facilitation

Sometimes, an ineffective meeting can be more damaging than no meeting at all. But, if you're not the person in charge of facilitating the meeting, how can you help keep the group and the meeting in line? In this article, Ellen Gottesdiener offers some suggestions for both facilitators and non-facilitators that may help ease some of your meeting frustrations.

Ellen Gottesdiener's picture Ellen Gottesdiener

Pages

AgileConnection is one of the growing communities of the TechWell network.

Featuring fresh, insightful stories, TechWell.com is the place to go for what is happening in software development and delivery.  Join the conversation now!