process improvement

Conference Presentations

Measure Customer and Business Feedback to Drive Improvement
Slideshow

Companies often go to great lengths to collect metrics. However, even the most rigorously collected data tends to be ignored, despite the findings and potential for improving practices. Today, one metric that cannot be ignored is customer satisfaction. Customers are more than willing to...

Paul Fratellone, uTest
Lessons from Busting Organizational Silos
Slideshow

We’ve all heard of the evils that can result from organizational silos—bottlenecks, inefficiencies, and the “us vs. them” mentality. Perhaps you’ve been a victim. As Tricia Broderick repeatedly experienced value from busting individual project team silos, she naturally wanted to expand her...

Tricia Broderick, Santeon Group
An Interview with Jennifer Bonine: ADC-BSW 2013 Interview Series
Video

Committed to covering the latest tools, trends, and issues regarding software development approaches, plan-driven development methods, and process improvement programs, Agile Development & Better Software Conference West offers their 2013 interview series.

Jennifer Bonine, tap|QA Inc.
An Interview with Steven "Doc" List: ADC-BSW 2013 Interview Series
Video

Committed to covering the latest tools, trends, and issues regarding software development approaches, plan-driven development methods, and process improvement programs, Agile Development & Better Software Conference West offers their 2013 interview series. 

Steven “Doc” List, Santeon Group
Changing the Testing Conversation from Cost to Value
Slideshow

The software testing business is in the grip of a commoditization trend in which enterprises routinely flip flop between vendors—vendors who are engaged in a race to the bottom on price. 

Iain McCowatt, CGI
Testing Metrics: Project, Product, Process
Slideshow

One of the most challenging problems that test managers face involves implementing effective, meaningful, and insightful test metrics. Data and measures are the foundation of true understanding, but the misuse of metrics causes confusion, bad decisions, and demotivation. 

Rex Black, RBCS Inc.
Deadlines Approaching? Budgets Cut? How to Keep Your Sanity
Slideshow

Testing projects have a habit of dissolving into chaos—and even strife—as deadlines approach and budgets are cut. When asked to do the impossible, risk management and mitigation tools can be the only way for testers to survive. Geoff Horne presents a proven method he uses for...

Geoff Horne, NZTester Magazine
The Enterprise Product Owner: It Takes a Village
Slideshow

In classic Scrum textbooks, the Product Owner (PO) permanently hangs out in the agile team room, churning out a stream of user stories, regularly prioritizing the backlog, deciding color schemes for screen design-all while keeping the team focused and making coffee. In an enterprise agile project, it is physically impossible for one person to do everything the PO role requires. Elena Yatzeck believes the enterprise PO must be a team role, where the different people move in and out of their PO responsibilities in a disciplined and predictable way. To illustrate, Elena leads a simulation that takes you through a full enterprise agile project, providing shared PO resources to help you with each aspect of the project. She offers PO advice on organizational change models, team design techniques, extended story templates, and tips for backlog grooming.

Elena Yatzeck, JPMorgan Chase
The Next Level of Agile: DevOps and Continuous Delivery
Slideshow

Mature agile organizations are introducing continuous delivery as a crucial step to realize their goal of delivering business value rapidly. Andrew Phillips highlights implementation issues about how agile development can fit with enterprise release management policies and governance needs. Andrew outlines proven practices and selection criteria for tools to help you address these issues. Then, he presents a DevOps case study demonstrating the continuous delivery process for building, packaging, deploying, and testing a complex application. Find out about deployment support for server and resource configurations, application binaries, database upgrades and rollbacks, messaging, and enterprise service buses. With the right tools and processes you can develop an open, extensible framework that supports additional services and platforms.

Andrew Phillips, XebiaLabs Inc.
Specification-by-Example: A Cucumber Implementation
Slideshow

We've all been there. You work incredibly hard to develop a feature and design tests based on written requirements. You build a detailed test plan that aligns the tests with the software and the documented business needs. When you put the tests to the software, it all falls apart because the requirements were updated without informing everyone. But help is at hand. Enter business-driven development and Cucumber, a tool for running automated acceptance tests. Join Mary Thorn as she explores the nuances of Cucumber and shows you how to implement specification-by-example, behavior-driven development, and agile acceptance testing. By fostering collaboration for implementing active requirements via a common language and format, Cucumber bridges the communication gap between business stakeholders and implementation teams.

Mary Thorn, Deutsche Bank

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