project management

Articles

Reducing Surprise: Another Feature of Good Project Management

The portions of projects that are not yet complete occur in the future. Since the future is an uncertain place, there will always be surprises. Some surprises are so obvious that they should hardly be called surprises at all. This is the kind of surprise that project management helps to avoid.

Payson Hall's picture Payson Hall
I’ve Got Your Back

Having similar motivations and processes may help to establish a team, but you and your coworkers won’t be the best teammates you can be until you also have each other’s back. Here, Johanna Rothman and Gil Broza describe valuable approaches to whole-team support, including banking trust and building shared responsibility.

Johanna Rothman's picture Johanna Rothman Gil Broza
Agile vs. Waterfall: The Blue Ocean Explains Why Agile Wins

The Blue Ocean Strategy gives important insights regarding how to create new market space in uncontested markets thereby making the competition irrelevant. This strategy can be adopted to explain the significance of agile methodologies as compared to the Waterfall method of software development.

Badri N. Srinivasan's picture Badri N. Srinivasan
Dealing with Troublesome People

Have you ever had to contend with a demanding developer? A testy tester? A cantankerous customer? Why oh why do people act that way? Rather than wondering why they act that way, it can be helpful to consider the circumstances that might account for their behavior.

Naomi Karten's picture Naomi Karten
Harvesting Stakeholder Perspectives to Organize Your Backlog

When Mary Gorman and Ellen Gottesdiener facilitated a game called The Backlog Is in the Eye of the Beholder for the Boston chapter of the International Institute of Business Analysis, both the players and the facilitators learned some important lessons in organizing a project requirements backlog. In this article, they describe the game and what it revealed, including the value of truly knowing your stakeholders.

Ellen ellensqe's picture Ellen ellensqe Mary Gorman
Thoughts from Mid-Project

My team is in the middle of one of the hardest projects—we call them "themes"—we’ve ever tackled. We’re a high-functioning agile team that has helped our company grow and succeed over several years now—we “went agile” in 2003. Here’s one thing I know for sure: No matter how many problems you solve, new challenges will pop up.

Lisa Crispin's picture Lisa Crispin
How to Resolve Disputes So Everyone Wins

It's a special skill to be able to terminate disputes amicably. In this week's column, Naomi Karten offers suggestions for how to resolve disputes so that none of the parties suffers from black eyes or bruised egos.

Naomi Karten's picture Naomi Karten
Software Project Estimation

Tired of guesstimating your estimation process just to create a completion date management will accept? Jonathan Kohl takes the guess work out of estimations by focusing on uncertainties. It may sound counterintuitive, but the idea is to focus on the fact that all projects face unforeseen delays. The rigorous estimation process Jonathan describes here provides your team a way that ensures enough time is scheduled for development and a date for completion management can agree upon.

Jonathan Kohl's picture Jonathan Kohl
Four Frequent Feedback-Gathering Flaws

Giving your customers the opportunity to provide feedback is great, but only if you don't fall into one of the four traps that Naomi Karten describes in this article. Let your customers know that not only do you want their feedback, but that you'll actually use the important info they give you.

Naomi Karten's picture Naomi Karten
Warning: No News is Not Always Good News

When your customers aren't complaining about the services you provide, it's easy to assume you have happy customers. But that could be a serious mistake. In this week's column, Naomi Karten describes what happened in two organizations that misinterpreted the absence of customer complaints.

Naomi Karten's picture Naomi Karten

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