usability

Conference Presentations

Exploring Usability Testing
Slideshow

It is not enough to verify that software conforms to requirements by passing established acceptance tests. Successful software products engage, entertain, and support the users' experience. While goals vary from project to project, no matter how robust and reliable your software is, if your..

Rob Sabourin, AmiBug.com
An Interview with Dawn Haynes: ADC-BSW 2013 Interview Series
Video

Committed to covering the latest trends and approaches for anyone investigating or implementing agile development practices, processes, technologies, and leadership principles, Agile Development & Better Software Conference West offers their 2013 interview series. 

Dawn Haynes, PerfTestPlus Inc.
Usability Testing: Personas, Scenarios, Use Cases, and Test Cases
Slideshow

To create better test cases, Koray Yitmen says you must know your users. And the path to better test case creation in usability testing starts with the segmentation and definition of users, a concept known as personas. Contrary to common market-wise segmentation that focuses on users'...

Koray Yitmen, UXservices
The Why and How of Usability and User Experience (UX) Testing
Slideshow

Although usability and user experience may seem synonymous, they are separate and much different concepts. While usability is well defined in standards, UX has no agreed upon definition because it relates to a more nebulous attribute-user satisfaction. Both are, however, key ingredients for successful system deployment. Because they don’t know how to measure and evaluate UX, many teams ignore this important attribute until the end of development. Philip Lew discusses how to model both usability and UX by breaking each attribute down into measurable characteristics-learnability, user effectiveness, user efficiency, content quality, user errors, and more. Phil shows you how to derive measurements and metrics that your development and team can employ to benchmark, analyze, and improve both usability and UX.

Philip Lew, XBOSoft
Patterns of "Big" Scrum

Software development organizations adopting Scrum have struggled to apply it to big projects with multiple teams. Dan Rawsthorne is frequently asked, “What does ‘big’ Scrum look like?” Because no two organizations are alike, this simple question does not have a simple answer. However, Dan has discovered patterns that are common in organizations that successfully implement “big” scrum. The first pattern he explores-Product Owner Team-allows the organization to handle agility up and down the hierarchy. Dan also discusses the Cross-cutting Teams pattern that handles issues-architecture, usability, integration, performance, and evaluation-that the formal hierarchy can’t resolve. Finally, Dan discusses the BuddyUp pattern to describe the best way to work with subject matter experts from dispersed parts of the organization.

Dan Rawsthorne, Consultant
Testing Dialogues - Technical Issues

Is there an important technical test issue bothering you? Or, as a test engineer, are you looking for some career advice? If so, join experienced facilitators Esther Derby and Elisabeth Hendrickson for "Testing Dialogues-Technical Issues." Practice the power of group problem solving and develop novel approaches to solving your big problem. This double-track session takes on technical issues, such as automation challenges, model-based testing, testing immature technologies, open source test tools, testing web services, and career development. You name it! Share your expertise and experiences, learn from the challenges and successes of others, and generate new topics in real-time. Discussions are structured in a framework so that participants receive a summary of their work product after the conference.

Esther Derby, Esther Derby Associates Inc
Achieving Meaningful Metrics from Your Test Automation Tools

In addition to the efficiency improvements you expect from automated testing tools, you can-and should-expect them to provide valuable metrics to help manage your testing effort. By exploiting the programmability of automation tools, you can support the measurement and reporting aspects of your department. Learn how Jack Frank employs these tools with minimal effort to create test execution
status reports, coverage metrics, and other key management reports. Learn what measurement data your automation tool needs to log for later reporting. See examples of the operational reports his automation tools generate, including run/re-run/not run, pass/fail, percent complete, and percent of overall system tested. Take with you examples of senior management reports, including Jack's favorite, "My Bosses' Boss Test Status Report"-names will be changed to hide the guilty. Regardless of the

Jack Frank, Mosaic Inc
Test Improvement for Highly Reliable NYSE Trading Systems

With billions of dollars changing hands every day, financial trading systems demand extremely high accuracy and reliability. So, how do you improve test process performance in the areas of time to market and efficiency and at the same time reduce failures? Over the last three years, using process and project measurement data as a guide, SIAC has focused on doing exactly that. Steve Boycan highlights the key elements of the process changes that have led to SIAC's current performance: the use of a rigorous requirements engineering process; controlled parallel and iterative work flows; changes to the level of abstraction in test documentation; emphasis on test planning, analysis, and design; causal analysis; and improving the test team's skills.

Steve Boycan, SIAC
Lightweight .NET User Interface Testing

The .NET environment provides a surprising but little known way to create user interface (UI) test automation scripts. By employing objects in the System.Threading and System.Reflection namespaces, test engineers can write ad hoc automated UI test scenarios in minutes. James McCaffrey presents an example of a Windows-based application and creates a test program written in C# that verifies UI functionality by simulating user typing and clicking. James explains the code in detail so you can modify and extend the program to meet your own needs. Learn how to write ad hoc UI test automation for .NET-based Windows applications.

  • How to use System.Threading for test harness communications in .NET
  • Simulate .NET user interactions with System.Reflection
  • A look ahead to Avalon and its effect on user interface test automation
James McCaffrey, Volt Information Sciences, Inc.
Fault Injection to Stress Test Windows Applications

Testing an application's robustness and tolerance for failures in its natural environment can be difficult or impossible. Developers and testers buy tool suites to simulate load, write programs that fill memory, and create large files on disk, all to determine the behavior of their application under test in a hostile and unpredictable environment. Herbert Thompson describes and demonstrates new, cutting edge methods for simulating stress that are more efficient and reliable than current industry practices. Using Windows Media Player and Winamp as examples, he demonstrates how new methods of fault injection can be used to simulate stress on Windows applications.

  • Runtime fault injection as a testing and assessment tool
  • Cutting edge stress-testing techniques
  • An in-depth case study on runtime fault injection
Herbert Thompson, Security Innovation

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