Requirements risks are among the most insidious risks threatening software projects. Whether it is having unclear requirements, lack of customer involvement in requirements development, or defective requirements, these troubles are a major culprit in projects that go awry. As requirements expert and agile coach Ellen Gottesdiener explains, agile practice can go a long way in mitigating those risks.
If your customer interview questions focus too narrowly on a problem that must be solved, you run the risk of missing information that could be critical to a successful outcome. In this column, Naomi Karten says playing detective improves your ability to gather information. To improve the odds of success, it's important to ask questions from multiple perspectives—and to pay attention not only to the customers' response, but to how they say it as well.
Miscommunication is at the heart of most software defects. Being knowledgeable about a company as a whole, and not just about the specs of a particular project, is just one more way to safeguard against failures. Read on as Elisabeth Hendrickson explains the importance of technical people staying informed about business strategies.
Illusion and reality. Challenges and fear. These are just a few of the elements that go into requirements gathering and management. Being aware of what you know and what you don't know can ensure getting the right requirements. Read on as Harry Potter fan Becky Winant shares some insight and survival tips for requirements analysts.