Traditionally, the project manager or ScrumMaster is responsible for evaluating a team's performance. But peer feedback, when each member of a team picks another member, observes him or her, and then shares thoughts and suggestions about that other team member’s work, can also be very valuable to continuous improvement.
We should all be much more active about improving our communication skills to be better at our jobs, but also (and more importantly) to make the most of the people around us. Whether you’re giving or receiving information verbally or through writing, no matter what your job is, communication is key.
"Don't bring me problems; bring me solutions." Sound familiar? Sounds like a management cop out to Johanna Rothman. A primary purpose of managers is to help their teams perform to the best of their abilities, and that includes stepping up and making tough decisions to help solve problems.
A health care crisis can hit without warning, leaving you both nursing the patient and mired in seemingly endless bureaucracy. In this article, Kathy Iberle shares with us her experience dealing with an elderly uncle who suffered a stroke and how agile methods, like using a visual planning board, can help one prepare and be ready when disaster strikes.
Hiring is difficult to do well, Johanna Rothman writes in her latest management myth piece. Because everyone who is looking to hire has a job, they think they know how to hire. But it’s not easy. You want to hire the best people you can who fit the team and the organization.
Claire Moss shares with us a personal story on how using agile methods helped her family with managing meals and groceries. By using techniques like a Big Visible board, dinnertime for Moss’s family became less of a chore. Remember, nothing ever goes according to plan, but that's true for any healthy team.
Let's take a look into the future—all the way to the year 2013! As a software tester or software quality engineer, are you planning to learn a new skill in the new year. If you are, make sure you approach it in a way that will make that skill stick.
We all like being in demand, feeling wanted, and being dependable. But, we forget that there is a thin line between being dependable and irreplaceable. The result is not only a loss of credibility but also a loss of opportunities
Do organizations need fewer managers and more leaders? Do the qualities of one outweigh those of the other? In this article, Esther Derby defines leadership and management, and shows how one test manager incorporates both.
Jim is mad at Hal. Sara is complaining to Jason. Hal feels hurt; Susan shows up late. Jason thinks only Sara and he have a clue. Is this team falling apart—or just experiencing a normal part of group development? In this column, Esther Derby describes what their team leader Jenny goes through as she learns about the predictable ups and downs of team formation and the one thing any team member can do to help.