defect tracking

Articles

Agile ALM for Delivering Customer Value: Getting Started
In this first part of a two-part series, Mario Moreira writes that a reasonable application lifecycle management (ALM) product will have a common user interface for utilizing the ALM functionality. It will also include a meta-model and process engine to parse and share information across and amongst the various functions within the ALM framework. These technical needs must be accompanied by a strong business case for delivering higher customer value and new approaches for seamless integration.
Agile ALM for Delivering Customer Value: Back-end Disciplines
In this second part of a two-part series, Mario Moreira explores the back-end disciplines of a lifecycle that establishes an ALM framework centering on customer value. If your organization has adopted agile and you are looking at building your ALM framework, consider an infrastructure and tooling that will help you establish and build customer value throughout the lifecycle.
How to Squeeze the Most Out of Your Automated Testing
Jonathan Lindo describes examples of automated test infrastructure utilizing both open source and traditional, independent-software-vendor-sourced software. In addition, he discusses new techniques for extending the value of automated testing by transforming the process from defect finding to defect resolution by reducing the effort required to document, reproduce, and troubleshoot the defects generated from automated tests.
After the Bug Report

We crank out bug reports and expect them to return like a boomerang so we can check to see if the bugs were fixed. In this week's column, Danny Faught shares some ideas drawn from recent experiences that could make you a better customer advocate subsequent to filing a bug report.

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Better Software Magazine

Issues about Metrics about Bugs
Managers often use metrics to help make decisions about the state of the product or the quality of the work done by the test group. Yet, measurements derived from bug counts can be highly misleading because a "bug" isn't a tangible, countable thing; it's a label for some aspect of some relationship between some person and some product, and it's influenced by when and how we count ... and who is doing the counting.
So, You've Got a Problem: Crafting Remarks and Abstracts for Defect Reports
Software defect reports are among the most important deliverables to come out of software testing. They are as important as the test plan and will have more impact on the quality of the product than most other deliverables from the software test team. It's worth the effort to learn how to write an effective defect report that conveys the proper message and simplifies the process for everyone.
What's Wrong with Your Testing Strategy?

When the design and the coding are complete, and the product seems ready to ship, it’s hard to understand why testing takes so long. Discover how your source code management system can help you unblock the testing bottleneck.

To Track or Not to Track

What's your take on the defect-tracking debate? Are defect logs helpful repositories of knowledge or cumbersome, inefficient inventories? Lisa Crispin took to the trenches to find out how different industry workers view defect-tracking systems. Find out what they had to say.

The Death Spiral

Users don't have to be doomed to the nightmare of software fraught with defects that should have been fixed before release. Time spent testing now can save you from the Death Spiral later. Remember: If you don't have time to do it right, how will you have time to do it over . . . and over . . . and over?

What's the Buzz

Need information but don’t have time to wade through bookracks looking for that perfect reference? The StickyMinds.com Books Guide can help. Get the scoop from StickyMinds.com members on three books that can keep you up to date on the latest issues.

Good Tool. Bad Application

Excel does a great job as a spreadsheet, but when you try to push it into service as a database you may be in for some rude surprises.

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