product metrics

Articles

The Five Levels of Agile Planning

Contrary to popular belief, agile projects require as much planning as any other project type. It is the timing of this planning and how we attempt to minimize wasted effort that is different from other approaches. This article attempts to explain the different levels of agile planning and how we utilize them in an ongoing project.

Paul Ellarby's picture Paul Ellarby
Excite and Delight Your Customers by Using the Kano Model

Chandra Munagavalasa writes that because the requirements change over time, the product backlog is never complete. As the project progresses and more detailed information becomes available, the product backlog items and their rankings change continually. One of the many techniques available for ranking the product backlog is the Kano model.

Chandra Munagavalasa's picture Chandra Munagavalasa
Do Your Demos Smell?

In the agile world, there is a concept of “smells,” or symptoms that things aren’t going well. Introduced by Kent Beck and expanded on by practitioners, smells now describe problems involving adoption, coaching, design, code, and teams. When we see these symptoms, we can identify opportunities to improve.

Terry Wiegmann's picture Terry Wiegmann
Product Backlog Hygiene: Prepare to Be Groomed

How do you start with a product backlog when you’re transitioning to agile? In this article, Darin Kalashian shows us how a cross-functional team at the product owner level creates a product backlog.

Darin Kalashian's picture Darin Kalashian

Better Software Magazine Articles

Monetization 2.0: The Evolution of Software Licensing

The cloud and the rapid migration to mobile devices and the Internet of Things have made traditional software licensing schemes obsolete. Omkar describes new software monetization based on business, pricing models, and usage.

Omkarnath Munipalle's picture Omkarnath Munipalle
Not Just a Number: The Real Value of Metrics

Metrics can be enormously helpful, but only if they’re used correctly. Abuse them, and they will drive dysfunction. Study the stories behind the data to find the real value.

Joanne Perold's picture Joanne Perold
Building Highly Productive Teams Using a Commitment-to-Progress Ratio: Work Committed vs. Done

This article explains methods to build a team that will embrace "required work" and deliver robust software in a predictable fashion. It proposes a measure that helps calculate the throughput of an agile team by comparing work committed to work actually done.

Aleksander Brancewicz's picture Aleksander Brancewicz
Measure the Measurable: Improving Software Quality Through Telemetry

Observing customers in a usability lab can be invaluable for improving product design. But, once your software leaves the lab, do you know what your customers are actually doing and whether or not your software meets their expectations? Learn how engineers on the Microsoft Office team apply a variety of software telemetry techniques to understand real-world usage, how the results drive product improvements, and how you can apply similar techniques.

Jamie Campbell's picture Jamie Campbell

Interviews

The Essential Product Owner—Championing Successful Products: An Interview with Ellen Gottesdiener
Video

In this interview, Ellen Gottesdiener talks about her presentation at Agile Development Conference and Better Software Conference West 2014, the importance of having context for requirements, good ways to set value considerations for requirements, and the common mistakes of product owners.

Making Numbers Count: Metrics That Matter: An Interview with Mike Trites
Podcast

In this interview, Mike Trites, a senior test consultant, talks about his upcoming presentation at STAREAST 2014, the future of metrics, the importance of improving the efficiency of your metrics, and even an interesting take on the old phrase that numbers never lie.

Cameron Philipp-Edmonds's picture Cameron Philipp-Edmonds
On Agile Methods and the Rise of Lean Startup: An Interview with Arlen Bankston

Arlen Bankston is a lean six sigma master black belt and certified ScrumMaster trainer. In the following interview with StickyMinds editor Jonathan Vanian, Arlen discusses the rise of the Lean Startup movement, tools to capture customer feedback, and what constitutes good metrics.

Jonathan Vanian's picture Jonathan Vanian

Conference Presentations

Measure Customer and Business Feedback to Drive Improvement
Slideshow

Companies often go to great lengths to collect metrics. However, even the most rigorously collected data tends to be ignored, despite the findings and potential for improving practices. Today, one metric that cannot be ignored is customer satisfaction. Customers are more than willing to...

Paul Fratellone, uTest
How Experian Revolutionized Product Strategy and Management with Big Data
Slideshow

Agile discussions often focus on stories, backlogs, development, and testing. At Experian they also brought product strategy management and strategy into the agile fold to ensure their teams were in lock-step with customer requirements and priorities. That resulted in the delivery of...

Jeff Hassemer, Experian
Non-Pathological Software Metrics
Slideshow

As semi-scientific software professionals, we like the idea of measuring our work. In some cases, our bosses like the idea much more than we do. Yet, meaningful software development metrics are notoriously challenging to define, and many people have given up trying because metrics often...

Stephen Frein, Comcast
Testing Metrics: Project, Product, Process
Slideshow

One of the most challenging problems that test managers face involves implementing effective, meaningful, and insightful test metrics. Data and measures are the foundation of true understanding, but the misuse of metrics causes confusion, bad decisions, and demotivation. 

Rex Black, RBCS Inc.

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