quality management

Articles

QA Management: All Bark and No Bite?

Mike Talks shares with us the unlikely story of how his pet German Shepherd inadvertently became his team's QA manager. Talks explains how his German Shepherd was able to gather people together and have them talk to each other, similiar to what a QA manager does—keeping people on task, handing out assignments, and following up with team members.

Mike Talks's picture Mike Talks
Think of the People First

Johanna Rothman tackles the Paterno/Sandusky scandal and notes that the truth has a way of always coming out. Will you still have your integrity when the truth emerges?

Johanna Rothman's picture Johanna Rothman
Keeping Secrets

Test data has long been a challenge for testing; privacy legislation, identify theft, and the continued trend towards outsourcing has made it even worse. Just establishing and maintaining a comprehensive test environment can take half or more of all testing time and effort. In this column, Linda Hayes adds in the new and expanding privacy laws that inevitably limit your testing options. Yet from the quagmire of laws and company standards, better testing can emerge.

Linda Hayes's picture Linda Hayes
Always Assume Your Assumptions Are Wrong

A potentially serious impediment to success in software projects is false assumptions. Both yours and everyone else's. If you act on false assumptions as though they're true, such as by assuming you understand exactly what your customers want, you may find yourself faced with flawed software and failed projects. In this column, Karten explores false, conflicting, and hidden assumptions, and how you can "surface" them.

Naomi Karten's picture Naomi Karten

Better Software Magazine Articles

Attacking Quality Issues in Data Warehousing

To fully detect, isolate, and resolve quality issues in a traditional, large-scale data warehouse requires that several approaches be used together. Wayne identifies types of data quality issues and then  illustrates how to best attack and resolve those pesky issues.

Wayne Yaddow's picture Wayne Yaddow
Product Owners Should Care About Quality

Product owners often view quality as an ugly duckling—necessary to ship software, but nerdy and a drag. Instead, they should be guardians of quality. Only when quality meets functionality is lasting value created.

Roman Pichler's picture Roman Pichler
Selling To Your Buyer

No matter how well you've built it, no users will benefit from your product unless you can convince the buyers to purchase it. Selling to buyers is different than satisfying users—and you have to do both well to succeed. Consider the needs of the buyer as stakeholder. When you have no buyers, you have no users.

Scott Sehlhorst's picture Scott Sehlhorst
QA Is Not Evil

A software tester re-examines the role of software testers in quality assurance work, helping implement software development processes. If testers are knowledgeable, helpful, and supportive, they may be in the best possible position to help the team improve its software development process.

Chris McMahon's picture Chris McMahon

Interviews

Facebook’s No Testing Department Approach: An Interview with Simon Stewart

In this TechWell interview, Facebook's Simon Stewart digs into his company's shocking approach to testing, which is that they don't have a testing department. He also talks about the challenges and pressure that comes along with producing so many different mobile builds per year. 

Josiah Renaudin's picture Josiah Renaudin
Keep Agile Testing Agile: An Interview with Aaron Barrett

In this interview, Aaron Barrett gives advice that any QA team working with agile testing can utilize. Aaron covers everything from the importance of finding the definition of done to keeping collaboration from getting combative.

Noel Wurst's picture Noel Wurst
Choosing Quality Debt: An Interview with Jordan Setters

With a better understanding of quality debt, software development companies can avoid bankruptcy that many organizations have faced over the years. In this interview, test consultant Jordan Setters helps teams understand the difference between helpful and harmful debt.

Noel Wurst's picture Noel Wurst

Conference Presentations

Video: Service Virtualization: Speed Up Delivery and Improve Quality
Video

“We could not test this because…” Every technology professional has experienced issues during system testing when unit testing was overlooked or cut short. Every project team has hit roadblocks during system testing when dependent systems or complicated data have been unavailable. Service...

Anne Hungate, Independent Consultant
Ambiguity Reviews: Building Quality Requirements
Slideshow

Are you frustrated by the false expectation that we can test quality into a product? By the time an application is delivered to testing, our ability to introduce quality principles is...

Susan Schanta, Cognizant Technology Solutions
Getting Started with Risk-based Testing
Slideshow

Whether you are new to testing or looking for a better way to organize your test practices and processes, the Systematic Test and Evaluation Process (STEP™) offers a flexible...

Dale Perry, Software Quality Engineering
Using DevOps to Improve Software Quality in the Cloud
Slideshow

DevOps is gaining popularity as a way to quickly and successfully deploy new software. With all the emphasis on deployment, software quality can sometimes be overlooked. In order to...

Glenn Buckholz, Coveros

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