quality management

Articles

QA Management: All Bark and No Bite?

Mike Talks shares with us the unlikely story of how his pet German Shepherd inadvertently became his team's QA manager. Talks explains how his German Shepherd was able to gather people together and have them talk to each other, similiar to what a QA manager does—keeping people on task, handing out assignments, and following up with team members.

Mike Talks's picture Mike Talks
Think of the People First

Johanna Rothman tackles the Paterno/Sandusky scandal and notes that the truth has a way of always coming out. Will you still have your integrity when the truth emerges?

Johanna Rothman's picture Johanna Rothman
Keeping Secrets

Test data has long been a challenge for testing; privacy legislation, identify theft, and the continued trend towards outsourcing has made it even worse. Just establishing and maintaining a comprehensive test environment can take half or more of all testing time and effort. In this column, Linda Hayes adds in the new and expanding privacy laws that inevitably limit your testing options. Yet from the quagmire of laws and company standards, better testing can emerge.

Linda Hayes's picture Linda Hayes
Always Assume Your Assumptions Are Wrong

A potentially serious impediment to success in software projects is false assumptions. Both yours and everyone else's. If you act on false assumptions as though they're true, such as by assuming you understand exactly what your customers want, you may find yourself faced with flawed software and failed projects. In this column, Karten explores false, conflicting, and hidden assumptions, and how you can "surface" them.

Naomi Karten's picture Naomi Karten

Better Software Magazine Articles

Attacking Quality Issues in Data Warehousing

To fully detect, isolate, and resolve quality issues in a traditional, large-scale data warehouse requires that several approaches be used together. Wayne identifies types of data quality issues and then  illustrates how to best attack and resolve those pesky issues.

Wayne Yaddow's picture Wayne Yaddow
Product Owners Should Care About Quality

Product owners often view quality as an ugly duckling—necessary to ship software, but nerdy and a drag. Instead, they should be guardians of quality. Only when quality meets functionality is lasting value created.

Roman Pichler's picture Roman Pichler
Selling To Your Buyer

No matter how well you've built it, no users will benefit from your product unless you can convince the buyers to purchase it. Selling to buyers is different than satisfying users—and you have to do both well to succeed. Consider the needs of the buyer as stakeholder. When you have no buyers, you have no users.

Scott Sehlhorst's picture Scott Sehlhorst
QA Is Not Evil

A software tester re-examines the role of software testers in quality assurance work, helping implement software development processes. If testers are knowledgeable, helpful, and supportive, they may be in the best possible position to help the team improve its software development process.

Chris McMahon's picture Chris McMahon

Interviews

Keep Agile Testing Agile: An Interview with Aaron Barrett

In this interview, Aaron Barrett gives advice that any QA team working with agile testing can utilize. Aaron covers everything from the importance of finding the definition of done to keeping collaboration from getting combative.

Noel Wurst's picture Noel Wurst
Choosing Quality Debt: An Interview with Jordan Setters

With a better understanding of quality debt, software development companies can avoid bankruptcy that many organizations have faced over the years. In this interview, test consultant Jordan Setters helps teams understand the difference between helpful and harmful debt.

Noel Wurst's picture Noel Wurst

Conference Presentations

Video: Service Virtualization: Speed Up Delivery and Improve Quality
Video

“We could not test this because…” Every technology professional has experienced issues during system testing when unit testing was overlooked or cut short. Every project team has hit roadblocks during system testing when dependent systems or complicated data have been unavailable. Service...

Anne Hungate, Independent Consultant
Testing the Data Warehouse―Big Data, Big Problems
Slideshow

Data warehouses have become a popular mechanism for collecting, organizing, and making information readily available for strategic decision making. The ability to review historical...

Geoff Horne, NZTester Magazine
Continuous Testing through Service Virtualization
Slideshow

The demand to accelerate software delivery and for teams to continuously test and release high quality software sooner has never been greater. However, whether your release strategy is...

Allan Wagner, IBM
An Ounce of Prevention...
Slideshow

We QA professionals know that the ideal is to build quality into a product rather than to test defects out of it. We know about the overhead associated with defects and how costs...

Kirk Lee, Infusionsoft

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