quality management

Articles

Agile Development and Software Metrics
Dan Horvath explores useful metrics that utilize function point analysis (FPA) that you can apply to agile projects. Dan shows how to measure productivity and quality as well as how to estimate for agile projects.
Five Ways to Make Test Automation Fail
Test automation promises much, but it can deliver disastrous results if implemented poorly. Laura Salazar takes a look at five common practices that can cause automation projects to fail.
Think of the People First
Johanna Rothman tackles the Paterno/Sandusky scandal and notes that the truth has a way of always coming out. Will you still have your integrity when the truth emerges?
Strategies for Addressing Thorny ALM Issues
When looking to correct issues regarding ALM or CM, don't just look for quick fixes to stop the bleeding; look for solutions that allow you to grow, and to improve processes across the board. Short, iterative approaches are often a great starting point for seemingly never-ending projects.

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Better Software Magazine

Selling To Your Buyer

No matter how well you've built it, no users will benefit from your product unless you can convince the buyers to purchase it. Selling to buyers is different than satisfying users—and you have to do both well to succeed. Consider the needs of the buyer as stakeholder. When you have no buyers, you have no users.

Working Together—Not Just Working Together
People collaborate—and don't—in a variety of ways. Johanna Rothman examines what happens when collaboration isn't working, and how to make it work. Watch for several barriers to collaboration including those imposed on people by the organization itself.
QA Is Not Evil

A software tester re-examines the role of software testers in quality assurance work, helping implement software development processes. If testers are knowledgeable, helpful, and supportive, they may be in the best possible position to help the team improve its software development process.

Issues about Metrics about Bugs

Managers often use metrics to help make decisions about the state of the product or the quality of the work done by the test group. Yet, measurements derived from bug counts can be highly misleading because a "bug" isn't a tangible, countable thing; it's a label for some aspect of some relationship between some person and some product, and it's influenced by when and how we count ... and who is doing the counting.

Do You Know Why You Are Doing That?

It's easy to get caught up in the inertia of a project and forget to ask exactly what we are developing, who our customers are, and what their goals with our software might be. Few software projects have the time and budget to figure out what their project is through trial and error. Getting clarity on project focus not only helps productivity, working to create software that people actually need increases our chances for success.

The TSA and Software Quality

As evidenced by news stories relating blatant failures on the part of the Transportation Security Administration, many organizations fail to learn much from the information testing provides. What can we do to improve the quality of our measurements so we can learn valuable lessons from the results?

Keep Non-developers in the Loop

Keeping QA members up to date on changes as they happen–through meetings, wikis, and email–can reduce the number of unnecessary bug reports and save you time and frustration.

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