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Articles

Driving Efficiency and Effectiveness with Web Analytics and Risk-Based Testing
Web analytics can help you deduce, reduce, and prioritize your testing efforts. Learn how to gather and use qualitative and quantitative information about your users and the risks that can threaten your software's success.
Dear Customer: The Truth About IT Projects
In this personal and direct letter to customers, Allan Kelly pulls no punches and explains why IT projects don't always pan out for all of the parties involved.
Question Your Project Customer
When leading technical projects, project managers and their teams know the task ahead can be a daunting one. So, when the customer comes with a desired solution mapped out and detailed requirements in hand, the first thing you want to do is move forward. That's your cue to start asking questions.
An Obvious Bug or a Deliberate Strategy?
What first may appear to be an obvious bug, may not be after all. Closely looking at a recent experience shopping online revealed what first seemed like a bug, but could also have very well been a cleverly placed, well-executed sales strategy.

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