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Dorothy Graham says test managers should learn to speak in terms that a project manager can relate to.
Sean Beatty explains what a deadlock is and why testing probably won't catch it.
You want to know exactly what your users in the field are experiencing. In most cases, they aren’t going to take the time to tell you. Maybe the solution is automated data collection.
You've just developed and tested a system that meets each of the customer’s stated requirements. So why aren't they satisfied? Lisa Crispin shares her 5-step process for uncovering hidden assumptions and requirements so that everyone can have the happy ending they expected.
You may deserve a promotion to management, but are you prepared for the challenges that next level may bring? Find out how practicing managerial skills on your technical tasks can help ease the transition.
Often, despite all the data, the bugs, and the business case for quality, people don't make real changes until they discover what's in it for them. Bob Lee shows you how to make quality matter to those upstream.
Kathy Iberle reveals how her definition of quality changed when her job did.
Sometimes your imagination can be your most valuable testing tool. Learn when to use scenario tests, when not to, and nine ways to make them work better for you.
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