The Latest

I've Looked at Bugs from Both Sides Now[presentation]

Many QA and test professionals are working more closely than ever with their development counterparts, especially those using agile approaches.

Elisabeth Hendrickson, Quality Tree Software, Inc.
Gotcha!...Security Testing for Mission Critical Applications[presentation]

A local television station provides a Web service that allows schools and businesses in the area to easily enter information on closures due to bad weather.

Michael Andrews, Florida Institute of Technology
Automation Architectures -- Best Practices in Your Context[presentation]

How are you going to develop 1,000 or more automated test cases and run them automatically and unattended night after night?

Jamie Mitchell, Test & Automation Consulting LLC
Get Your Testing Message Across[presentation]

We all know how important test progress (or lack of) is to the success of the project. But why is it that sometimes no one takes notice? Valuable test reports provide information that is needed, not just easy to gather.

Isabel Evans, Testing Solutions Group Ltd.
Customer-Focused Verbs[article]

When building successful relationships with your customers, certain verbs such as "to respond," "to listen," and "to involve" are important and should be used. But this column is about another common place verb that's not at all customer focused: "to get." Naomi doesn't mean "to get a 50% raise for completing the project on time" or "to get a week off for creating a brilliant test plan." No, she means, "to get customers to do things your way." Learn how simple verb replacement therapy can help you build better relationships with the customer.

Naomi Karten's picture Naomi Karten
Suffering for Success[article]

One of the most valuable services a QA group provides is preventing failure. Ironically if the group succeeds at this, QA might find themselves unpopular or out of a job. Linda Hayes reveals how typical methods of measuring success can actually cause failure. Especially if success is achieved at the loser's expense.

Linda Hayes's picture Linda Hayes
Building an Independent Test Group[article]

Are you attempting to start an independent test group or increase the scope and value of your present group? After building a highly effective thirty-person test group, Scott Eder reflects on the three major areas where he focused and the challenges he faced along the way. Take away sample work scope and purpose statements for your test group, and learn how to set realistic expectations at all levels within your organization. Find out the key processes that Scott implemented immediately to get his team off to a good start.

  • The foundations of an independent test group that is valued by your organization
  • Ways to build relationships with key stakeholders in order to foster a supportive environment for test and quality
  • How to create a sense of identity around which your test team can rally
Scott Eder's picture Scott Eder
Detecting Great Testers before the In-Person Interview[article]

Resumes only tell a portion of a candidate's story just like caller ID doesn't always reveal the caller's complete identity. Screening candidates over the phone can help extract more of the person's story if you ask the right questions. In this column, Johanna Rothman shares phone-screening techniques she uses to detect great potential testers. This process of elimination saves her valuable time and ensures only qualified candidates make it to the in-person interview.

Johanna Rothman's picture Johanna Rothman
A Strategic Approach - "Beta the Business"[presentation]

Beta testing is an industry standard practice to obtain user feedback prior to general availability of software. Have you ever considered that the Beta release can be used to validate the software's value to customers and application users?

Pete Conway, EMC Corporation
Breakthroughs in Measurement and Benchmarking[presentation]

The "business of IT" is in the limelight more than ever.

Howard Rubin, META Group Inc
Agile Project Management - Reliable Innovation[presentation]

From software to materials research to drugs to airplanes, companies are relentlessly driving the cost of change out of their new product development processes. Why?

Jim Highsmith, Cutter Consortium
Cosmic Truths about Software Requirements[presentation]

The history of many software projects shows that requirements mistakes are the most expensive ones to correct late in development. So, why do we make big requirements errors over and over, even in mission-critical software projects?

Karl Wiegers, Process Impact
Software is Entering a New Dimension - Are You Ready?[presentation]

A revolution in the business of software is coming . . . The boundaries between the business and IT from one enterprise to another will disappear. The space around functional system silos will dissolve.

Linda Hayes, WorkSoft
Getting Started with Test Driven Development[presentation]

Test-driven (or test first) development (TDD) is an excellent method for improving the quality of software applications.

Robert Walsh, EnvisionWare, Inc.
Preventing Security Breaches at the Source[presentation]

Security is a complex and often overwhelming issue. You cannot rely solely on trying to prevent hackers from entering your systems. Instead, you must ensure that the system safeguards itself if a hacker does break in.

Sergei Sokolov, ParaSoft Corporation

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