communication skills

Articles

QA Management: All Bark and No Bite?

Mike Talks shares with us the unlikely story of how his pet German Shepherd inadvertently became his team's QA manager. Talks explains how his German Shepherd was able to gather people together and have them talk to each other, similiar to what a QA manager does—keeping people on task, handing out assignments, and following up with team members.

Mike Talks's picture Mike Talks
Communicating Effectively in Agile Development Projects

In today’s fast-paced workplace, software developers and project managers are confronted with a painful paradox. They are faced with continual pressure to accelerate the development process, but this “need for speed” can result in communication failures—and the accompanying project and quality problems.

Payson Hall's picture Payson Hall
How Pervasive Leadership Can Help You Manage Successful Projects

Jean Richardson shares a story about how the idea of pervasive leadership can help you manage a successful project. In order to practice pervasive leadership, one must change one's mental model of "I" and "thou," act locally and think holistically, and enact empathetic stewardship.

Jean Richardson's picture Jean Richardson
For Project Managers, Agile Is About Asking a Different Question

Daryl Kulak explains that if we don't ask the right question at the beginning of the project, then no matter how well we answer, it won't be helpful. Perhaps the biggest difference between agile and waterfall is the question being asked. The scope of the project and any judgments of progress are related to this very fundamental question.

Daryl  Kulak's picture Daryl Kulak

Interviews

Useful Metrics and the Problem with Performance Testing Programs: An Interview with Scott Barber
Video

Scott Barber is the chief performance evangelist for SmartBear and an author of several books, including Performance Testing Guidance for Web Applications. In this interview, Scott chats about useful test metrics, communication, and the problem with performance testing programs.

Jonathan Vanian's picture Jonathan Vanian
The 2013 Software Development Lab: An Interview with Johanna Rothman
Video

Johanna Rothman details the upcoming "Software Manager's Lab" being held at the 2013 Agile Development Conference West in Las Vegas, Nevada, on Wednesday, June 5th. Communication skills will be focused on along with a peer-to-peer feedback model that can be used between all employee levels.

Noel Wurst's picture Noel Wurst

Conference Presentations

From Practitioner to Published Author: A Workshop about Writing about Software
Slideshow

Beth Romanik and Jonathan Vanian, who write and edit stories for Software Quality Engineering's websites and publications, present a bonus session for Better Software Conference East 2013 about writing about software. They describe how to contact a publisher, how to write better, how to edit better, some tips on crafting an engaging headline, and advice for getting people interested in your work.

Beth Romanik and Jonathan Vanian, Software Quality Engineering

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