defect reporting

Articles

After the Bug Report

We crank out bug reports and expect them to return like a boomerang so we can check to see if the bugs were fixed. In this week's column, Danny Faught shares some ideas drawn from recent experiences that could make you a better customer advocate subsequent to filing a bug report.

It's Not About the Bugs
What's wrong with finding bugs? Nothing, unless you send the signal that bug-finding is all you measure and care about. Face it. People tend to perform those actions for which they are rewarded. So, if you don't track and value bug prevention, then it's not likely your team will prevent many bugs. In this week's column, testing authority Harry Robinson explains why and points to some more productive things to measure.
Testware for Free

Want the 4-1-1 on freeware but don't know where to start? A virtual cornucopia of programs awaits your discovery. In this week's column, Danny Faught details some of the testware he has researched, and explains why it's important to have freeware in your testing tool bag of tricks.

What Can Be Done about Software Reliability?

When an error is found in an application during development, the automated error prevention method helps you correlate that error to a specific point in the development process, and allows you to modify your processes to remove it, and more important, to prevent it from happening again. Preventing errors, rather than chasing them, dramatically improves software reliability. This way, you can stay competitive and not risk your valuable reputation on unforeseen bugs.

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Better Software Magazine

Issues about Metrics about Bugs
Managers often use metrics to help make decisions about the state of the product or the quality of the work done by the test group. Yet, measurements derived from bug counts can be highly misleading because a "bug" isn't a tangible, countable thing; it's a label for some aspect of some relationship between some person and some product, and it's influenced by when and how we count ... and who is doing the counting.
So, You've Got a Problem: Crafting Remarks and Abstracts for Defect Reports
Software defect reports are among the most important deliverables to come out of software testing. They are as important as the test plan and will have more impact on the quality of the product than most other deliverables from the software test team. It's worth the effort to learn how to write an effective defect report that conveys the proper message and simplifies the process for everyone.
Deadlock!

Sean Beatty explains what a deadlock is and why testing probably won't catch it.

Every Crash, Everywhere

You want to know exactly what your users in the field are experiencing. In most cases, they aren’t going to take the time to tell you. Maybe the solution is automated data collection.

Exhausting Your Test Options

In this edition of "Bug Report," Doug Hoffman tells the story of exhaustively testing a 32-bit square root function.

A Look at the Perforce Version Control System

Using the right tools for the job is always important; with tools that become components of your software production line, it is critical. Perforce is a version control system with ready hooks for integration into bug tracking systems. The author explains the advantages of using Perforce and why you should consider it for your team.

Configuration Bugs That Bite

Bugs can creep in through the smallest crack. The problem may not necessarily be the testing, it might be your change management system. In this latest offering of Bug Report, the authors describe two techniques you can use on your project.

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