itsm

Articles

Personality Matters—ALM and ITIL / ITSM
There are many people who do not like structure. Application lifecycle management (ALM), and, even more so, IT infrastructure library (ITIL) as a framework, touch some people's buttons as being just too much structure. In this article, Leslie Sachs examines the personality factors that you need to be aware of when implementing ALM and ITIL/IT service management (ITSM).
How Does Software Development Fit in with ITIL's Configuration Management Database?
How does software development fit with your ITIL CMDB? ITIL® has long been recognised as the de facto industry standard for IT Service Management and the adoption of ITIL has been growing rapidly across the world. IT Service Management (ITSM) derives enormous benefits from a best practice approach. Change management and configuration management are core practices at the heart of ITIL and ISO/IEC 20000, the auditing standard that is aligned with ITIL.

More

No matching content found for tag itsm.
No matching content found for tag itsm.

TechWell Stories
How Acknowledging Work Effort Increases Productivity and Motivation
To Estimate or Not to Estimate—That Is the Question
Removing Waste in Software Projects
Create a Vendor Contract While Keeping Agile
How Agile Teams Use DevOps for Deployment

Recommended Web Seminars

May 29 How to Integrate Performance Testing into Agile and Hybrid Environments
Jun 11 Test Infrastructure Changes as Easy as Pressing Play
Jun 18 Adopting Agile and Moving into the Future
Jun 20 Where Has All the Tester's Time Gone?
On Demand 7 Habits of Highly Effective Agile Teams

Featured Resources

» An Innovative Approach to Integration Testing | IBM Rational
» Improve Quality and Decrease Time to Market with Requirements Management | PTC
» Performance Testing in the Cloud | J9 Technologies
» Perfection Just Became Mobile: An Easy-to-Use Solution for Mobile App Testing | Micro Focus
» Improving Test Automation for Visual Studio Projects | LogiGear

Visit Our Other Communities

The home for software testing and QA professionals—practical advice on test automation, test management, test techniques, and more.
Where configuration management and development professionals go for answers on SCM, ALM, change management, DevOps, tools and more.