Let's take a look into the future—all the way to the year 2013! As a software tester or software quality engineer, are you planning to learn a new skill in the new year. If you are, make sure you approach it in a way that will make that skill stick.
The temptation can be incredibly strong for managers—especially new ones—to step in when a technical problem arises. But, that isn’t a very good show of faith in one’s team members. Johanna Rothman writes that as a manager, you have to delegate a problem and leave it delegated.