The Best Testers are Free

[presentation]
by
Adam Tate, IBM Corporation
Summary: 

Beta programs and early release programs are commonly used in software release cycles. The next level of partnership is bringing actual customers into the test lab. When customers test, even for short periods of time, their contribution can change your test practices and test environments forever. The best part is, they’ll do it for free! Learn how to recruit customers for testing and then use them to improve test practices within your test team.

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