Better Testing-Worse Quality?

[presentation]
by
Elisabeth Hendrickson, Quality Tree Software, Inc.
Summary: 

Many organizations react to quality issues encountered after shipping a product by renewing their emphasis on testing. The logic is that better testing would have resulted in better software. Ironically, focusing on testing can cause worse quality. In this discussion, Elisabeth Hendrickson provides real-world examples of when better testing has resulted in worse quality and how to turn around the downward spiral.

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