Agile processes work better if developers and customers have specific aptitudes and attitudes, such as the ability and willingness to handle rapid change. Members of an agile product team cannot always be selected to ensure that they have these capabilities. Developers may not appreciate the need for unit testing while customers may not be able to interact easily to create just-in-time requirements. In this interactive class, you first outline people issues you have faced. Based on common issues, the class divides into groups to discuss their challenges in depth. Each group develops ways to approach these issues and improve their teams. At the end of the session, you will have the opportunity to share your key results with the entire group. You will learn to adapt your agile implementation so that team members can work effectively within their capabilities. Join Ken Pugh to find out about creating issue stories, looking for root causes, and making fix/avoid decisions.