At the 2000 Amplifying Your Effectiveness (AYE) conference I attended a class called "Being a Change Leader." One of the instructors, Sheila Smith, selected five volunteers from the audience. She told these volunteers that for this role-playing demonstration they were now her employees and she was their manager. Their company had studied and researched ways to improve productivity, and had determined that they could obtain a 50 percent increase in productivity by learning to juggle. The company was now making it mandatory for all employees to learn how to juggle.