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How to Lose a Sale

A vendor left me a phone message. He began by thanking me for visiting his booth at a conference at which I was a speaker. He told me his product was just what I needed—it would solve some of my biggest problems—and he assured me I’d benefit in many ways. He then asked if I’d call him back so we could continue the conversation.

Conversation? What conversation? This fellow had mastered the Art of the One-Way Dialogue!

Naomi Karten's picture Naomi Karten
A Tale of Two Product Owners

The product owner role on agile projects is critical to the team and the project. The product owner's influence, performance, and behavior can set the stage for smooth sailing—or sink a project. In this article, Anupam Kundu shares two different product owner experiences to drive home the argument how their behaviors and practices can shape organizational culture—specifically for new product development and start-ups.

Anupam Kundu
Weekend Testing Comes to the Americas

Inspired by the success of India’s Weekend Testing movement, Michael Larsen saw a need for a group closer to home. The Weekend Testing Americas chapter invites testers from across the Western Hemisphere to join an informal, distributed group of their tester peers to learn and perfect their craft.

Michael Larsen's picture Michael Larsen
Agile Palooza DC 2010 - Sanjiv Augustine - Intrinsic Motivation and Agile Performance Management
Podcast

Agile Palooza DC 2010 - Sanjiv Augustine - Intrinsic Motivation and Agile Performance Management

Bob Payne's picture Bob Payne
How to Create the Perception of Urgency

My lunch-mate and I were seated quickly. Time passed, yet no one took our order. I’m not the most patient person in the world, but on this occasion, I was willing to wait my turn.

Why? Because the waitresses were dashing about breathlessly. They never just sauntered. They never moseyed. They never even dillydallied. They hustled and bustled, racing from table to table, into the kitchen, out of the kitchen, somehow managing never to spill a drink or drop a tray.

Naomi Karten's picture Naomi Karten
Reducing Surprise: Another Feature of Good Project Management

The portions of projects that are not yet complete occur in the future. Since the future is an uncertain place, there will always be surprises. Some surprises are so obvious that they should hardly be called surprises at all. This is the kind of surprise that project management helps to avoid.

Payson Hall's picture Payson Hall
2011 Prediction: Organizations will Continue Applying Agile Strategies at Scale

With all of agile's documented successes, the methodologies are being used in areas never before seen. Scott W. Ambler looks into why agile is as popular as it is, and why its popularity will only increase in the future.

Scott W. Ambler's picture Scott W. Ambler
Writing Good Test Cases

We all know writing test cases is an integral part of the testing activity. In order to write good test cases, we must first understand what a test case is and why we need to write test cases. Can’t we live without writing test cases?

Anand Gupta's picture Anand Gupta
The Seven Dimensions of Agile Software Projects

Looking for an agile refresher? Here, Jurgen Appelo applies his seven dimensions of software projects—people, functionality, quality, tools, time, value, and process—to what he believes are the fundamentals of agile. And, for those who might disagree, he suggests an eighth dimension that brings its own value to agile: conflict.

Jurgen Appelo's picture Jurgen Appelo
I’ve Got Your Back

Having similar motivations and processes may help to establish a team, but you and your coworkers won’t be the best teammates you can be until you also have each other’s back. Here, Johanna Rothman and Gil Broza describe valuable approaches to whole-team support, including banking trust and building shared responsibility.

Johanna Rothman's picture Johanna Rothman Gil Broza

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