Better Software Articles

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Catch Them Doing It Right

Rewards can be powerful management tools, but only if you implement them effectively. In this installment of the Management Chronicles, discover how the right timing and getting to know your employees better can improve the impact of your recognition method.

Steven M. Smith's picture Steven M. Smith
The Unshreddable Résumé

The recent economic downturn has record numbers of job seekers pounding the pavement. Find out what you need to include on your resume to increase your chances of getting out of the paper stack and into the building for that all-important interview.

Heather Shanholtzer's picture Heather Shanholtzer
Hidden Messages

A defect management system contains data such as how many defects have been raised, the priority and severity of individual defects, and even who is raising them. This information is regularly used by program and test management to guide decision making. In this article, Dan Minkin proves that an experienced test manager can gather useful information by looking at more than just the defect management system's data.

Dan Minkin's picture Dan Minkin
Selling To Your Buyer

No matter how well you've built it, no users will benefit from your product unless you can convince the buyers to purchase it. Selling to buyers is different than satisfying users—and you have to do both well to succeed. Consider the needs of the buyer as stakeholder. When you have no buyers, you have no users.

Scott Sehlhorst's picture Scott Sehlhorst
A Release Without a Tester

In this article inspired by an unfortunate video store rental, Lee Copeland invites software organizations that think testing is expensive to try the alternative.

Lee Copeland's picture Lee Copeland
Working Together—Not Just Working Together

People collaborate—and don't—in a variety of ways. Johanna Rothman examines what happens when collaboration isn't working, and how to make it work. Watch for several barriers to collaboration including those imposed on people by the organization itself.

Johanna Rothman's picture Johanna Rothman
Demystifying Exploratory Testing

Exploratory testing is a popular approach, but many testers secretly worry they might be doing it wrong. Jonathan Kohl addresses those concerns by explaining exploratory testing in ways that testers identify with.

Jonathan Kohl's picture Jonathan Kohl
What HR Doesn't Know about Scrum

Scrum's relentless "inspect-and-adapt" cycle leads to change beyond software development practices. Scrum teams have reported changes in the way they think about human resources management. This article outlines ways Scrum teams may want to modify HR's beliefs and practices.

Michael James's picture Michael James
Oh, When Will They Ever Learn?

After reading the book The Day the Phones Stopped, which was published in 1991, Lee began wondering why the poor software quality and complaints about development and testing documented in this book are the same complaints we hear today.

Lee Copeland's picture Lee Copeland
Crowdsourced Software Testing

In response to shrinking budgets and tight launch deadlines, crowdsourced software testing is a growing trend. Here are six ways an on-demand testing team can complement your in-house QA efforts.
 

Doron Reuveni's picture Doron Reuveni

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