Better Software Articles

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Unintended Consequences

Every action elicits a response, but sometimes that response is not what we expect. These anecdotes from industry experts are good examples of how our best intentions don't always match our plans.

Lee Copeland's picture Lee Copeland
The Weekend Testers

This is the true story of freedom from the monotonous work of checking. It is the story of what happened when a few passionate testers took responsibility for their own education and fun in testing. Explore how they test, learn, and contribute to the open source.

Leveraging A Learning Culture

Mistakes happen. It's how you respond to them that matters. Teams might react to a bug with panic and blame, leading to a quickly hacked fix and possibly more issues. Taking time to investigate and learn leverages problems into process and practice improvement and a higher quality product.

Lisa Crispin's picture Lisa Crispin
So, You Want to Be a Consultant?

Many practitioners see becoming a consultant as their ultimate career goal. But what does it mean to be "a consultant"? In this email to an aspiring consultant, Fiona Charles (a consultant for more than fifteen years) discusses different consulting approaches and describes how working for a consulting firm can help you get there.

Fiona Charles's picture Fiona Charles
Catch Them Doing It Right

Rewards can be powerful management tools, but only if you implement them effectively. In this installment of the Management Chronicles, discover how the right timing and getting to know your employees better can improve the impact of your recognition method.

Steven M. Smith's picture Steven M. Smith
The Unshreddable Résumé

The recent economic downturn has record numbers of job seekers pounding the pavement. Find out what you need to include on your resume to increase your chances of getting out of the paper stack and into the building for that all-important interview.

Heather Shanholtzer's picture Heather Shanholtzer
Hidden Messages

A defect management system contains data such as how many defects have been raised, the priority and severity of individual defects, and even who is raising them. This information is regularly used by program and test management to guide decision making. In this article, Dan Minkin proves that an experienced test manager can gather useful information by looking at more than just the defect management system's data.

Dan Minkin's picture Dan Minkin
Selling To Your Buyer

No matter how well you've built it, no users will benefit from your product unless you can convince the buyers to purchase it. Selling to buyers is different than satisfying users—and you have to do both well to succeed. Consider the needs of the buyer as stakeholder. When you have no buyers, you have no users.

Scott Sehlhorst's picture Scott Sehlhorst
A Release Without a Tester

In this article inspired by an unfortunate video store rental, Lee Copeland invites software organizations that think testing is expensive to try the alternative.

Lee Copeland's picture Lee Copeland
Working Together—Not Just Working Together

People collaborate—and don't—in a variety of ways. Johanna Rothman examines what happens when collaboration isn't working, and how to make it work. Watch for several barriers to collaboration including those imposed on people by the organization itself.

Johanna Rothman's picture Johanna Rothman

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