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Offer Appreciations

We don't always appreciate the power of taking a moment to reflect on past performance. Find out how real change can happen when a team invests in time together.

Linda Rising's picture Linda Rising
Virtual Labs in the Cloud

Learn how to overcome infrastructure management challenges using virtual lab automation, and discover which cloudprivate, public, or hybridbest meets your organization's needs.

Ravi Gururaj's picture Ravi Gururaj
Finding Nuggets in the IT Gold Mine

Development teams often are unaware of the commercial impacts of the software improvements they deliver. Often, the prioritization of work is done based on technical, rather than commercial, considerations. Based on a real-world example, this story explores the commercial benefits enabled by delivering in short release cycles and prioritizing according to bottom-line benefits.

Clarke Ching's picture Clarke Ching
The Right Business Analysis Tool

The continued rise of the business analysis profession has led to a surge in software tools specifically designed for the business analyst. Find out what types of tools are in the marketplace today and how to select the right business analysis software tool for your organization.

Matthew Leach's picture Matthew Leach
Swan Song

Black Swans, in the book by Nassim Nicholas Taleb, are improbable and unexpected events with a severe impact. One of the most important goals of testing is to find problems in the product. What can testers do to help reduce the likelihood that we'll encounter a Black Swan?

Michael Bolton's picture Michael Bolton
Managing Your Analysis Debt

What is your project's analysis debt load? What's the difference between good and bad analysis debt? What are causes and remedies for such debt? Mary Gorman and Ellen Gottesdiener explore the concept of analysis debt and consider strategies for prudent investing.

Ellen Gottesdiener's picture Ellen Gottesdiener Mary Gorman
Par for the Course

What can happen over a game of golf? You learn what you don't know, you learn more about what you do know, and you learn to listen to what others know. See how two managers and a caddy team up for some valuable lessons about staying out of the rough.

Patrick Bailey's picture Patrick Bailey
Constructing the Quality Story

Knowledge doesn't just exist; we build it. Sometimes we disagree on what we've got, and sometimes we disagree on how to get it. Hard as it may be to imagine, the experimental approach itself was once controversial. What can we learn from the disputes of the past? How do we manage skepticism and trust and tell the testing story?

Michael Bolton's picture Michael Bolton
QA Is Not Evil

A software tester re-examines the role of software testers in quality assurance work, helping implement software development processes. If testers are knowledgeable, helpful, and supportive, they may be in the best possible position to help the team improve its software development process.

Chris McMahon's picture Chris McMahon
Outside the Strike Zone

In a counterpoint to his previous Technically Speaking column, Lee explains why holding fast to one's beliefs is not necessarily a bad thing.

Lee Copeland's picture Lee Copeland

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