Better Software Articles

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You Don't Say

You've just developed and tested a system that meets each of the customer’s stated requirements. So why aren't they satisfied? Lisa Crispin shares her 5-step process for uncovering hidden assumptions and requirements so that everyone can have the happy ending they expected.

Lisa Crispin's picture Lisa Crispin
Congratulations! You're a Manager

You may deserve a promotion to management, but are you prepared for the challenges that next level may bring? Find out how practicing managerial skills on your technical tasks can help ease the transition.

Johanna Rothman's picture Johanna Rothman
Make It Personal

Often, despite all the data, the bugs, and the business case for quality, people don't make real changes until they discover what's in it for them. Bob Lee shows you how to make quality matter to those upstream.

Robert E. Lee's picture Robert E. Lee
Culture Clash

Kathy Iberle reveals how her definition of quality changed when her job did.

Kathy Iberle's picture Kathy Iberle
The Power of "What If..." and

Sometimes your imagination can be your most valuable testing tool. Learn when to use scenario tests, when not to, and nine ways to make them work better for you.

Cem Kaner's picture Cem Kaner
A Look at Mercury Interactive's WinRunner

In this edition of "Tool Look," Chris Meisezahl takes a look at Mercury Interactive's WinRunner.

Christopher J. Meisenzahl's picture Christopher J. Meisenzahl
Teambuilding at Work

In this edition of "The Last Word," Johanna Rothman outlines a team building exercise that omits ropes courses and campfire songs.

Johanna Rothman's picture Johanna Rothman
Collaborative Pest Control

Read this edition of "From the Front Line," to find out why Brett Goldman says having more QA meetings can be a good thing.

Brett Goldman's picture Brett Goldman
Job Hunting in a Tight Market

Tech stocks are down, money is tight, and companies are laying off. Are there any jobs out there for software professionals? In this edition of "Career Development," Rebecca Traeger speaks to two industry recruiters to find out.

Rebecca Traeger's picture Rebecca Traeger
Exhausting Your Test Options

In this edition of "Bug Report," Doug Hoffman tells the story of exhaustively testing a 32-bit square root function.

Doug Hoffman's picture Doug Hoffman

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