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In Search of Defect Tracking Systems

Defect tracking systems influence business-critical decisions. Building and installing a corporate-wide defect tracking system takes a small but well-balanced development team. Your implementation may be as simple as opening the package and typing "setup" or it may take months of programming. Here's how to find and implement the right system for your organization.

Bob Johnson's picture Bob Johnson
Building a Project-Oriented Culture

What does it take to support excellence in your software organization? Taking advantage of basic project frameworks and status reporting systems can empower you to effect organizational change from any level. Here's how to make it happen.

Michael K. Levine's picture Michael K. Levine
eXtreme Rules of the Road

In the fast-paced eXtreme Programming environment, how can the tester steer the project toward success? Being in a more detached role, sometimes the tester can see a neck-breaking hairpin curve in the road before everyone else. Here are some tips for navigating the challenges of high-speed, iterative design.

Lisa Crispin's picture Lisa Crispin
Measuring Process Improvement

Tracking your project goals lets you know how well your improvement program is going, provides visibility early to detect problems, and gives you data to make your future plans more effective. Here's how to measure improvement based on your project's goals and problems.

Mary Sakry's picture Mary Sakry
Trade Secrets from a Web Testing Expert

If you oversee a mission-critical Web site, you want to be able to predict how many users you can handle within acceptable response times. Here are three fundamental load testing concepts you can't do without.

Alberto Savoia's picture Alberto Savoia
Outsourcing

Companies outsource for a variety of reasons, with a variety of expectations. This article describes ways outsourcing can be successful, and reasons outsourcing may fail. This is an in-depth article that sets the stage and discusses numerous scenarios.

Jim Bampos's picture Jim Bampos
Tracking Down a Defect Management Tool

Selecting the right defect tracking solution for your business can be a high-pressure job. Choose badly, and you're stuck with an expensive tool that's not going to meet your needs. Choose wisely, and you're a hero. Read about how to rise to the challenge.

Hung Quoc Nguyen's picture Hung Quoc Nguyen
Usability Testing

Observing users getting lost in an awkward application is easy; identifying, categorizing, and communicating those snags to your developers is the tricky part. Here's a proven method for success.

Bob Stahl's picture Bob Stahl
At Your Service

A light and effective process with a service-oriented philosophy is key to meeting your organization's needs. Here are eight simple steps for creating a software engineering team that will turn customers into fans.

Robert Sabourin's picture Robert Sabourin
Distributed Teams

The world may be getting smaller, but managing far-flung workgroups can still be a big challenge. Here are some common barriers to coordinating distributed teams, and some guidelines for making the most out of limited face time.

John Suzuki's picture John Suzuki

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