How to Make People Feel (Un)Welcome

The age-old expression "you never get a second chance to make a first impression" is still true to this day. So often the way we greet people, or fail to greet them, sets an irreversible path of leaving others feel completely unwelcome, even if that wasn't the intention.

Naomi Karten's picture Naomi Karten
Test-Driven Design for the Project Manager

Many developers and testers are familiar with test-driven design (TDD), but how can managers use it to drive project implementation? In this article, John Goodpasture offers a guide to TDD design from the project manager’s perspective.

John C. Goodpasture's picture John C. Goodpasture
Mixing Roles in Scrum

We put a lot of emphasis on being Renaissance workers, able to step comfortably from one job role to the next. But, as Mitch Lacey describes here, not all roles play nicely with each other, and trying to combine them may lead to disaster.

Mitch Lacey's picture Mitch Lacey
Building a Competitive Software Capability: Creative Destruction

In this excerpt from Leadership, Teamwork, and Trust: Building a Competitive Software Capability, Watts Humphrey and James Over explain why these changes must be a high priority for software companies and other organizations for whom knowledge is a valuable asset.

Watts S. Humphrey's picture Watts S. Humphrey James W. Over
Chatterboxes and Cave Dwellers

Both introverts and extroverts can be valuable contributors of hard work and great ideas, they just go about accomplishing those things in different ways. Learn how these two groups of people coexist, what makes them tick, and how to help them flourish.

Naomi Karten's picture Naomi Karten
Effective Leadership Communication

In most workplaces, there’s an institutional hierarchy that may influence how we react in situations that require us to step up. Navigating effective communication means knowing when we should listen quietly to leaders and when we should challenge or question.

Payson Hall's picture Payson Hall
Weekend Testing Comes to the Americas

Inspired by the success of India’s Weekend Testing movement, Michael Larsen saw a need for a group closer to home. The Weekend Testing Americas chapter invites testers from across the Western Hemisphere to join an informal, distributed group of their tester peers to learn and perfect their craft.

Michael Larsen's picture Michael Larsen
Reducing Surprise: Another Feature of Good Project Management

The portions of projects that are not yet complete occur in the future. Since the future is an uncertain place, there will always be surprises. Some surprises are so obvious that they should hardly be called surprises at all. This is the kind of surprise that project management helps to avoid.

Payson Hall's picture Payson Hall
I’ve Got Your Back

Having similar motivations and processes may help to establish a team, but you and your coworkers won’t be the best teammates you can be until you also have each other’s back. Here, Johanna Rothman and Gil Broza describe valuable approaches to whole-team support, including banking trust and building shared responsibility.

Johanna Rothman's picture Johanna Rothman Gil Broza
Agile vs. Waterfall: The Blue Ocean Explains Why Agile Wins

The Blue Ocean Strategy gives important insights regarding how to create new market space in uncontested markets thereby making the competition irrelevant. This strategy can be adopted to explain the significance of agile methodologies as compared to the Waterfall method of software development.

Badri N. Srinivasan's picture Badri N. Srinivasan


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